How to Customise your Order Notification Emails


To customise the content of the Order Notification Emails, simply visit the Settings > Ecommerce Settings > Order Notification Settings section of the control panel and tick the Customise Email Text box. You can then edit the email text however you want.

You can also include Tags. Tags allow you to automatically enter data that is specific to the order directly into the email, such as Customer Name or Order Date. Below you will find an explanation of each of the available Tags:

[CUSTOMER_DELIVERY_ADDRESS] - The delivery address entered by the customer during checkout.
[CUSTOMER_DELIVERY_ADDRESS_PAYPAL] - The customer's registered Paypal address. Use for PayPal Seller Protection Scheme
[CUSTOMER_BILLING_ADDRESS] - The billing address entered by the customer during checkout.
[CUSTOMER_NAME] - The name of the customer.
[ORDER_DATE] - The date of the order.
[ORDER_NUMBER] - The order number (id).
[ORDER_REFERENCE] - The internal order reference number
[ORDER_TOTAL] - The total value of the order in your default store currency.
[PAYMENT_METHOD] - The method used to pay for the order, such as PayPal.
[STORE_EMAIL] - The contact email address associated with your store.
[STORE_NAME] - The name of your store as set in the Settings > Store Settings section.
[STORE_URL] - The website address of your store.
[CUSTOMER_FIRSTNAME] - The first name entered by the customer during checkout
[CUSTOMER_LASTNAME] - The last name entered by the customer during checkout
[CUSTOMER_EMAIL] - The email address entered by the customer during checkout
[CUSTOMER_NAME_DELIVERY] - The name stated on the Delivery Address entered by the customer during checkout
[STORE_TELEPHONE] -The contact telephone number associated with your store.