---
description: >-
  A step-by-step guide detailing how to download an individual customer order
  invoice from within your Freewebstore Control Panel.
---

# Download an Order Invoice

There are 2 formats in which you can download a customer invoice, **PDF** and **Word** formats. In order to download one or both of these files:

1. Login to your freewebstore control panel.
2. Go to **Orders > List All Orders.**
3. Locate and **View** the order you wish to download the Invoice for.
4. On the right of your screen will be a number of panels. Locate the panel labeled **Download Invoice.**
5. Inside this panel, you will see two icons. Click the blue icon with the "**W"** in the middle in order to download the **Word** file to your device or click the red icon to download the **PDF** file for the invoice

### How do I download multiple invoices at the same time?

To download multiple invoices at the same time:

1. Login to your freewebstore control panel.
2. Go to **Orders > List All Orders.**
3. Click the **Page View** dropdown to increase the page size. This will increase the number of items listed on the **List All Orders** page.
4. Check the boxes next to the orders you wish to download the Invoice for.
5. When you are happy with the orders you have checked, locate and click/hover the **Options** button at the top of your orders list.
6. Locate and click the **Download Invoice** option from the dropdown menu. This will then download all of the invoices for the orders you have checked in the list.

{% hint style="warning" %}
You can only download the invoices in the **PDF** format using this method.
{% endhint %}
