Help by Section: General Info
- What is the Basket?
- List and Grid Views
- Is My Store Secure?
- Is Free Webstore really free? What's the catch?
- My Store has been Auto-Shelved
- Can I setup Customer/Trade Accounts on my Store?
- How do I get Paid?
- What is the Product Limit?
- Can I sell Digital or Downloadable products?
- Can I use SSL Certificates?
- My Add to Cart button is not working
- Lost Login Details
Help by topic
- Getting Started
- Google
- General Search Engine Information
- An Introduction to Search Engine Optimisation
- How Do Search Engines Work?
- What is the Title?
- What are Keywords?
- What is the Description?
- Search Engine Optimisation
- How to Link your Domain Name to a Google Mail Account
- Google Shopping
- An Introduction to Google Shopping
- Getting Started with Google Shopping
- How to Upload Products to Google Shopping
- Google Shopping Requirements
- Problems Uploading your Products
- How to Find your Merchant Center Account ID
- Upload Products using a Data Feed file
- How to Submit your Data Feed to Google
- How to Assign your Categories to Google Categories
- Products Without Unique Product Identifiers
- Disapproved or Invalid Products
- Important Changes to Google Shopping
- An Introduction to Google Conversion Tracking
- How To Integrate Conversion Tracking Code into your Store
- Google Analytics
- An Introduction to Google Analytics
- How To Integrate Google Analytics into your Store
- Google Webmaster Tools
- An Introduction to Google Webmaster Tools
- How To Verify with Google Webmaster Tools/Merchant Center
- What is my Sitemap URL?
- Domain Name
- General Domain Name Information
- An Introduction to Domain Names
- How To Buy a Domain Name
- How To Link a Domain Name to your Store
- How can I get my Free Domain Name?
- Can I point a Domain Name to my store using Web Forwarding?
- Store Settings: Store URL
- Specific Registrar Instructions
- 123-Reg.co.uk Domain Names
- 1and1.com and 1and1.co.uk Domain Names
- CheekyDomains.com Domain Names
- Co.cc Domain Names
- DomainDirect.com Domain Names
- DomainPeople.com Domain Names
- Enom.com Domain Names
- Easily.co.uk Domain Names
- EuroDNS.com Domain Names
- EveryDNS.com Domain Names
- FastHosts.co.uk Domain Names
- Gandi.net Domain Names
- Global-Freeway.com Domain Names
- Godaddy.com Domain Names
- MyHosting.com Domain Names
- NetFirms.com Domain Names
- NetworkSolutions.com Domain Names
- One.com Domain Names
- Register.com Domain Names
- Register365.com Domain Names
- Servage.net Domain Names
- Yahoo.com Domain Names
- Other Domain Names
- Google Domain Names
- Postage and Shipping
- An Introduction to Managing Your Postage Costs
- What are Postage Rules?
- Use Postage Rules to Offer Alternative Shipping Methods (e.g. International Shipping)
- How to Offer Free Shipping
- How to Offer Local Collection
- General Tips on Postage Rules
- What Other Methods can I use to Calculate Postage Costs?
- Postage Rules - The Basics
- How to Rename a Band
- How to Restrict Postage Rules by Country/State
- Orders, Payments and Customers
- Managing your Orders
- An Introduction to View Orders
- How to View the Details of an Order
- An Introduction to Coupons & Vouchers
- Close Order
- Delete Order
- Re-Open Order
- Send Dispatch Email
- I received an Order but can't see it in the Control Panel
- How to Customise your Order Notification Emails
- An Introduction to Order Notification Settings
- An Introduction to Dispatch Email Settings
- How to Customise your Dispatch Emails
- An Introduction to Exporting Orders
- Order Status Information
- Import Coupon Codes
- Checkout / Payment Processors
- An Introduction to Checkouts
- How To Enable PayPal as a Payment Method
- How To Enable WorldPay as a Payment Method
- How To Enable Nochex as a Payment Method
- How To Enable Pay By Cheque/Other
- Let your Customers Pay without a PayPal Account
- The Integration of Additional Payment Processors
- How To Enable SagePay as a Payment Method
- How To Enable eWay as a Payment Method
- How To Enable Authorize.net as a Payment Method
- Basket Settings: Address Options
- Basket Settings: Customer Accounts
- Basket Settings: Required Fields
- Basket Settings: Postage/Tax Estimator
- Basket Settings: Minimum Order Value
- Basket Settings: Terms and Conditions Acceptance
- How To Enable Skrill (formally MoneyBookers) as a Payment Method
- Basket Settings: Where Did You Hear About Us
- How to Set PayPal Return URLs
- How To Enable Stripe as a Payment Method
- Customers
- An Introduction to Customers
- How to Sort the Customers shown in the List
- How to View Orders from Previous Customers
- How to Export your Customer List
- How to Enable/Disable Customer Accounts
- How to Customise your Password Reminder Emails
- Exporting your Customers
- Invoices
- An Introduction to Invoice Settings
- How to Customise your Invoices
- Invoice Settings: The Layout Tab
- How to Preview and Save your Invoice
- What is the Invoice Footer Message?
- Do I Need to Enter a Registered Company Number?
- Do I Need to Enter a VAT Number?
- Preview Invoice
- Create PDF Invoice
- Create Word Invoice
- Invoice Settings: The Details Tab
- Invoice Settings: The Translate Tab
- Invoice Settings: The Preview Tab
- Accounting
- An Introduction to Accounting
- What is KashFlow?
- How to Integrate your Store with KashFlow
- Design
- General Design Information
- An Introduction to Design > Customise Design
- An Introduction to Switching Design
- How to Switch Design
- An Introduction to Design > Translate
- Design Settings: Featured Products
- Price Settings: Price Display Options
- Design Settings: Browsing Options
- Design Settings: Contact Page
- Colours
- An Introduction to Customising Colours
- What is the Theme Creator and How does it work?
- What are My Saved Themes and How can I use them?
- Logo
- An Introduction to Customising your Logo
- How to Create a Logo
- How to Upload a Logo
- Useful Logo Creation Tools
- Header
- An Introduction to Customising your Header Graphic
- How to Upload a Header
- An Introduction to Generating a Slideshow
- Banners
- How to add a Pinterest Widget to your store
- An Introduction to Adding Banners
- How to Add Banners/Google AdSense to your Store
- Facebook Social Plugins
- Twitter Share Widget
- Google +1 Button
- Twitter Tweet Button
- Background Image
- An Introduction to Customising the Background Image
- What is the Repeat Setting?
- What is the Position Setting?
- What is the Attachment Setting?
- What is the Colour Setting?
- Favicon
- How to Upload a Favicon
- Favicon Requirements
- Font
- An Introduction to Customising your Font
- How to Select a Font
- Products
- General Product Information
- An Introduction to Manage > Products
- What Information is shown in the Product List?
- What does the Information in the Product List mean?
- How to Filter the Product List
- How to Edit an Existing Product
- How to Add a New Product
- How to Select an Existing Product
- How to Delete Existing Products
- Customer Reviews Status
- Stock Settings: Stock Options
- Price Settings: Tax Options
- An Introduction to Customer Reviews
- How to Copy an Existing Product
- How to Add a Product to Multiple Categories
- What is the Product Rating?
- How the Product Rating is Calculated
- Custom URLs
- How to Add your Products to Facebook
- Editing Products
- An Introduction to Editing Products
- The Basic Details Panel
- The Price Details Panel
- The Description Panel
- The Images Panel
- The Product Options Panel
- The Related Products Panel
- The Advanced Details Panel
- The Settings Panel
- The Postage Panel
- The Customer Reviews Panel
- The Search Engine Optimisation Panel
- The Bulk Buying Panel
- Importing / Exporting Products
- Import Products Getting Started Guide
- How to Setup a Spreadsheet for Importing Products
- How to Save a Spreadsheet as a CSV file
- How to Import a CSV file
- How to Map the Columns in a CSV file
- How to Merge Imported Products with Existing Data
- An Introduction to Exporting Products
- How to Set the Data that will be Exported
- What Data can be Imported?
- An Introduction to Product Feeds
- Importing - FAQ
- Product Options
- An Introduction to Product Options
- What are Required Product Options?
- What does Linked Products mean?
- How to Delete a Product Option
- How to Edit a Product Option
- How to Edit the Stock Levels of a Product Option
- Brands, Suppliers and Checkout Forms
- An Introduction to Managing Your Brands
- How to Add a Brand
- How to Delete a Brand
- How to Rename a Brand
- How to View All Products associated with a Brand
- An Introduction to Managing Your Checkout Forms
- How to Add a Checkout Form
- Categories
- An Introduction to Managing Your Categories
- Show/Hide Categories
- How to Select a Category
- How to Add a Category
- How to Delete a Category
- How to Rearrange Categories
- How to Rename a Category
- How to Edit the Description of a Category
- How to Change or Remove the Category Image
- How to Turn a Parent Category into a Sub-Category
- How to Turn a Sub-Category into a Parent Category
- Pages
- An Introduction to Managing Your Pages
- How to Add a New Page
- What is the Main Navigation?
- What Happens to Links that are Not Part of the Main Navigation?
- How to Change the Main Navigation Links
- What is a Hidden Page?
- How to Set a Page as Hidden
- How to Edit the Content of a Page
- How to Delete a Page
- How to Change the Display Order of your Pages
- Why can I not Edit a Page?
- Why can't I Delete a Page?
- How to Rename a Page
- How to Create a Link
- How to Add a YouTube Video
- How to Add Flash Animation
- Can I add a Custom Form to my Store?
- The Special Offers Page
- How to Translate the Navigation on my Store (e.g.
- Add an Image Gallery or Slideshow to your Store
- HTML Tags and CSS Styling
- Add a Nivo Slider Image Slideshow to your Store
- Images
- Stock
- An Introduction to Managing Your Stock
- What Information is shown in the Stock List?
- What does the Information in the Stock List mean?
- How to Filter the Stock List
- How To Update Your Stock Levels
- How to View a Product Stock Audit
- How to View Recent Stock Changes
- Stock Settings: Stock Management Status
- How to Edit the Stock Levels of a Product Option
- Miscellaneous
- Account Settings
- My Account
- How to Change your Login Details
- How to Update your Contact Information
- Store Settings: Store Status
- How to Close your Store
- How to Upgrade your Subscription Package
- How to Update your Subscription Payment Method
- How to View Invoices for your Previous Subscription Payments
- The Account Info Panel
- Store Settings: Currency
- Store Settings: Store Name
- Lost Login Details
- Basket Settings: Localisation
- Store Settings: Weight Units
- Price Settings: VAT Status
- Store Settings: Date Format
- Store Statistics
- An Introduction to Store Statistics
- Visitor Statistics
- Product Statistics
- Search Engine Hits
- The Messages Section
- An Introduction to Messages
- How to View Message Details
- How to Mark a Message as Read
- How to Mark a Message as Unread
- Did You Know?
- Multiple Categories
- Additional Categories
- Panel Help Links
- Related Products
- Featured Products
- Bulk Discounts
- Renaming Bands
- Free Shipping
- Unlimited Maximum Postage
- Postage Name Tips
- Forced Options
- Product Options
- Option Costs
- What is Twitter ?
- Customer Support
- What is a Support Ticket?
- What are Open Tickets?
- What are Closed Tickets?
- How to Open a New Ticket
- How to View the Details of a Ticket
- How to Reply to a Ticket
- How to Close a Ticket
- How to Re-Open a Ticket
- General Questions
- What is a Help Link?
- Recent Updates
- What is the Basket?
- List and Grid Views
- Is My Store Secure?
- Is Free Webstore really free? What's the catch?
- My Store has been Auto-Shelved
- Can I setup Customer/Trade Accounts on my Store?
- How do I get Paid?
- What is the Product Limit?
- Do Customers receive an Order Confirmation Email?
- Can I sell Digital or Downloadable products?
- Can I use SSL Certificates?
- My Add to Cart button is not working
- What are Product Slots?
- The Notifications Panel
- How to Update your Facebook Status
- How to Send a Tweet to Twitter
- How to change the icon for the Facebook App