Custom 404 Pages
A detailed guide with explanations for how to add and edit custom 404 error pages to your online store from within your Freewebstore control panel. You need the Pro plan to access a custom 404 page.
At Freewebstore, we want you to be able to customize every aspect of your online store, this includes the 404 error page.
In technical terms, a 404 error is an HTTP (hypertext transfer protocol) response code indicating the browser was able to communicate with the server the website is hosted, but the server could not locate the page/file that was requested in the URL.
Put simply, the page requested by your customer is either incorrect and they need to make sure they are using the correct URL before entering it again into the browser OR the page no longer exists. Either way, the 404 error page is there to let your customer know about this.
There are 3 types of 404 error page that you can edit on Freewebstore:
Page 404 - this page displays when your customer enters an incorrect URL that guides them to a page.
Product 404 - this page displays when your customer enters an incorrect URL that guides them to a product.
Category 404 - this page displays when your customer enters an incorrect URL that guides them to a category.
How do I edit my 404 error pages?
To edit the 404 error pages:
Login to your freewebstore control panel.
At the top of the text editor that appears, you will see there are 3 tabs, each one allowing you to edit the respective error page. Select one.
Enter the desired content for your 404 pages.
When you are happy, click Save.
How do I preview my 404 error pages?
To view your error pages:
Login to your freewebstore control panel.
To the right of your screen, you will notice a panel that is labeled Preview with 3 links in it. Select one of these links to open your online store on that 404 page so that you can see how it looks.
If you have made any changes and you are happy with them, click Save.
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