Messages

Step-by-step instructions on how to view and manage the account messages you receive from within Freewebstore control panel.

The messages section of your Freewebstore control panel provides a list of all your messages such as:

• Customer Contact Messages

• Stock Requests

• Product Reviews

• Support Replies

How to View a Message

1. Log into your Freewebstore control panel.

2. Click the Speech Bubble icon in the top right of your control panel.

3. Click View on any message.

4. A pop-up will appear with the message.

How to Reply to a Message

1. Log into your Freewebstore control panel.

2. Click the Speech Bubble icon in the top right of your control panel.

3. Click View on any message.

4. A pop-up will appear with the message.

5. Click Options.

6. Click Reply.

7. Enter your response.

8. Click Reply.

How to Delete a Message

1. Log into your Freewebstore control panel.

2. Click the Speech Bubble icon in the top right of your control panel.

3. Click the red [X] for each message you want to delete.

4. Click Save.

Deleted messages will be fully deleted and removed from the system after 30 days. After this period, you will no longer be able to restore the deleted message.

How to Restore a Deleted Message

1. Log into your Freewebstore control panel.

2. Click the Speech Bubble icon in the top right of your control panel.

3. Click View Deleted Messages.

4. Click Restore for each message you want to restore.