# Messages

The messages section of your Freewebstore control panel provides a list of all your messages such as:

* Customer Contact Messages
* Stock Requests
* Product Reviews
* Support Replies

### How to View a Message

1. Log into your Freewebstore control panel.
2. Click the **Speech Bubble** icon in the top right of your control panel.
3. Click **View** on any message.
4. A pop-up will appear with the message.

### How to Reply to a Message

1. Log into your Freewebstore control panel.
2. Click the **Speech Bubble** icon in the top right of your control panel.
3. Click **View** on any message.
4. A pop-up will appear with the message.
5. Click **Options**.
6. Click **Reply**.
7. Enter your response.
8. Click **Reply**.

### How to Delete a Message

1. Log into your Freewebstore control panel.
2. Click the **Speech Bubble** icon in the top right of your control panel.
3. Click the *red* **\[X]** for each message you want to delete.
4. Click **Save**.

{% hint style="warning" %}
Deleted messages will be fully deleted and removed from the system after 30 days. After this period, you will no longer be able to restore the deleted message.
{% endhint %}

### How to Restore a Deleted Message

1. Log into your Freewebstore control panel.
2. Click the **Speech Bubble** icon in the top right of your control panel.
3. Click **View Deleted Messages**.
4. Click **Restore** for each message you want to restore.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.freewebstore.com/my-account/messages.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.