# Facebook/Instagram Shops

### About Facebook Shops

Facebook Shops allows you to sell your products via Facebook and Instagram marketplaces.

#### **Design your shop to reflect your brand**

Customize your collections with the products you want to showcase and use eye-catching imagery and design elements that build your brand identity. Shop setup is easy and takes just a few minutes.

#### **Help people discover your products at scale**

People can access your shop from your Facebook Page, Instagram profile, Instagram Shopping ads or shoppable posts and stories.

#### **Meet customers where they're already browsing and shopping**

Set up your shop across Facebook apps and your products will be eligible to appear in popular shopping destinations such as Facebook Shop and Instagram Shop.

#### **Drive consideration and sales through conversation**

Shops let customers quickly get in touch with you through Messenger, Instagram Direct and soon WhatsApp, to ask questions, get support, track deliveries and more.

### Enabling Facebook/Instagram Shops

You first need to enable the **Facebook Shops** app located in the App Center in your Control Panel. The page that follows after clicking the app, includes a video at the bottom of the page on what you need to do within your Facebook account to add your feed to your Facebook account.

1. Click the **Enable App** button in the top right-hand corner of your screen.
2. Then again in the new window.
3. Click **Go to App.**
4. If you do not have a custom domain attached to your store. For help on how to do this, refer to our [**Domains help section**](https://help.freewebstore.com/marketing/domains)**.**
5. Enter your **Feed Name** (this can be anything you like) and click **Get Started.**

{% hint style="info" %}
Your Feed name can be absolutely anything so long as it complies with the following rules:

* the name is between 5 and 50 characters
* Only contains A-Z, a-z, 0-9, -, and \_ characters
* No Profanity
  {% endhint %}

Your feed will then be generated, this process can take up to 2 hours. Once it has completed generating your feed, you will see the feed located in a text field on the page. Make sure to copy this and then follow the instructions on this video <https://www.youtube.com/watch?v=cykQWkT-5Qg&list=PLCF057285BCE61ABD>
