Import Products

A step-by-step guide detailing how to Import your products to your free online store from within your Freewebstore Control Panel.

What is the Product Importer?

The Product Importer allows you to import a list of all your products in .CSV (Comma Seperated Values) format. These products could be from a third-party platform similar to freewebstore or even import products from a dropshipping company.
We do recommend that you start with just 10 items first, this is to ensure that your import will work. Once 10 items are uploaded successfully, you can then add the rest of your items to your CSV file and upload it.

How do I import my products?

  1. 1.
    Log into your Freewebstore Control Panel.
  2. 2.
    Go to Manage > Products > Import.
  3. 3.
    Add your .CSV file to the upload box or click inside the box to browse your File Explorer for the file you wish to upload.
  4. 4.
    Once you are happy with the file you would like to upload, click Upload.
It generally takes less than 2 hours for an import to complete based on the number of products you have.
If your CSV file is not correctly formatted for our system, your Import may fail.
To see how your CSV should look and the fields our system will expect, download our CSV template below...
CSV template used for imports

How do I import more than one image for a product?

Enter the full file name of the image. Multiple images can be attached to a product by separating each file name with a semi-colon (;). Please note that each image file linked must be present and visible in the Manage > Images section of the control panel. Images can be imported via the Import/Export > Import Images section of the control panel.
TIP: When attaching multiple images to a single product, the first image in the list will be used as the main product image and the rest will be added as additional images.
Required: Yes
Allowed Characters: Any
Max Length: 450
Example: television_image.jpg
URL Example:
Multiple Images Example: image01.jpg;image02.jpg;image03.jpg etc

Important Information about Imports

  • If you are importing for the first time then we'd recommend uploading a small 10 product import file to test before you upload larger import files.
  • The first row of your CSV file should contain the column headings (such as Product Name, Category Name, Price etc.).
  • The Category column can list multiple levels of sub-categories by separating each level with a semi-colon (;). For example, "Parent Category;Sub-Categories;Nested Sub-Category".
  • The weight must be in ounces or grams only, depending upon your account preferences set within the My Account section.
  • Simply ignore the postage column to have all your products follow your default postage rules.
  • Multiple images can be attached by seperating the image names with a semi-colon (;). For example, "image1.jpg;image2.jpg". The actual image files must be present in your Images section.