# Offline Payment Checkouts

Offline payments are available to all users. They allow you to provide a checkout option where shoppers can place an order without an initial payment. Instead, your customer is provided with details on how to make payment "offline" when they have confirmed the order.  For example, you can use this feature to provide checkout options such as:

* **Pay on Collection**
* **Cash on Delivery**
* **Pay by Check**
* **Pay by Phone**
* **Invoice Payments**
* **Bank Transfers**
* **Cash on Delivery**
* **Or Create your own**

You can have as many different offline checkouts as you need for your business. Offline orders are charged a small commission in the same way that online orders are. We have a tiered commission structure, the higher your plan the lower your commission is. Ridge users pay 0% commission for example.

Commission for offline orders is taken automatically from your store credit account as each order is placed. To unlock this feature and start creating offline checkouts, simply add some funds to your store credit account.&#x20;

{% hint style="warning" %}
DO NOT process the order until you have received payment in full.
{% endhint %}

### How do I set up an Offline Checkout Method?

1. Login to your Freewebstore Control Panel.
2. Go to **Orders > Payment Gateways.**
3. Scroll to the bottom of the page until you see the panel labeled **Offline Payment Gateways,** click the **Setup Offline Payments** button.
4. You will then be faced with a new window,  select your chosen method, **create your own** if you do not see a method that suits your needs.&#x20;
5. Choose a name for your method.
6. Write instructions for your customers before they checkout. These instructions will be shown to your customer once they have selected this payment method but before the order has been confirmed.
7. Write instructions for your customers for when they have checked out.
8. Write any **additional information** that your customers may need to know.
9. When you are happy, make sure that the **Offline Payment Status** is set to **Active** and **Save.**

{% hint style="danger" %}
You will need to make sure that you add funds to your **Credit Balance** or your customers will not be able to use this method to checkout.
{% endhint %}


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