How do I download my label(s)?

Your label will be downloaded automatically to the device you are using when you purchase your label(s). However, we all know that sometimes we forget where our downloads are saved or we accidentally delete them, it happens to the best of us.

In the event you lose your label for whatever reason it may be, there is a simple way to retrieve it.

To re-download your label:

  1. Log in to your freewebstore control panel.

  2. Navigate to the order you need to download the label for.

  3. Scroll down the page a little and you will notice a panel labeled "Shipping Labels" to the right of your screen.

4 . Click the "View" link next to the word "Labels".

5 . A modal will open with the labels you have generated for this order, by clicking "Download Labels" at the bottom of the window. This will then download your labels.

Your labels are available for a max of 14 days. So make sure get them printed as soon as possible to avoid losing them.

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