Stock Requests

A step-by-step guide detailing how to view your customer's recent stock requests from within your Freewebstore Control Panel.

Stock requests enable your customers to request a notification email when the stock level on a product they are interested in is back in stock. This can be useful to keep your retuturning customers from looking elsewhere for a product you supply.

How do I see who has made a stock request?

To view your stock requests:

  1. Login to your Freewebstore Control Panel.

  2. Go to Manage > Products > Stock.

  3. At the top of your screen, locate and click the button labeled Stock Requests.

  4. From here you can see all of the requests for your products. If you then click View, you will then be faced with a page that shows all of the customers that have requested stock updates on this product.

  5. You will also see an Actions Panel on the right-hand side of the screen that allows you to Send Emails notifying your customers that the product is now in stock, Customize Template, Export Requests to a CSV file or Delete Request.

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