# Staff Accounts

## What are Staff Accounts?

Staff Accounts allow you to give access to your control panel to other people via their own email addresses.

You can set specific permissions for different staff members so that they can only access specific areas of the control panel. For example, you may only want your Warehouse Staff to access order details and stock management.

## How to Create and Manage Staff Accounts

### Creating Staff

1. Log into your Freewebstore Control Panel.
2. In the top right of the dashboard, click **Hey, *****Your Name***.
3. Select **My Account** from the dropdown menu.
4. On the My Account page, click **Staff Accounts**.
5. On the Staff Accounts page, click **Add New Staff Account** - A pop-up will appear.
6. Enter your staff members *First Name, Last Name,* and *Email Address.*
7. Click **Add**.
8. The pop-up will disappear and your new staff account will be listed.

{% hint style="info" %}
*This staff member will not be invited until you save the page.*
{% endhint %}

### Setting Staff Permissions

Once your staff has been added you can then set with pages they can access on your control panel.

1. Click **View Permissions** for a staff member - A list of pages and sections of your control panel will then be listed below.
2. Simply check and un-check each page and section that you would or would not like to give your staff account permission to view.

Some pages/ sections can and cannot be accessed by staff members by default - This cannot be changed.

* Billing Section - **No Access (Admin Only)**.
* Staff Accounts - **No Access (Admin Only)**.
* Login Details - **Full Access**

{% hint style="info" %}
*You need to save the page for your permission changes to take effect.*
{% endhint %}

### Suspending Staff

Instead of fully deleting a staff account, you can temporarily suspend them instead. This means that your staff member will no longer be able to access their account whilst they are suspended. 

1. Click **Suspend Access** for a staff member.
2. A pop-up will appear asking you to confirm this.
3. Click **Confirm**.

{% hint style="info" %}
*You need to save the page for your suspension to take effect.*
{% endhint %}

### Deleting Staff

If you no longer want a staff member to have access to your control panel, you can delete them. 

1. Click **Permanently Delete** for a staff member.
2. A pop-up will appear asking you to confirm this.
3. Click **Confirm.**

{% hint style="info" %}
*You need to save the page for your deletion to take effect.*
{% endhint %}

### Changing/ Resetting Staff Passwords

Only the staff member themselves can change or reset their passwords.

Changing/ resetting staff passwords use the same method as any other standard account. Please ask your staff member to follow the following help articles: 

{% content-ref url="login-details" %}
[login-details](https://help.freewebstore.com/my-account/login-details)
{% endcontent-ref %}

{% content-ref url="login-details/forgotten-login-details" %}
[forgotten-login-details](https://help.freewebstore.com/my-account/login-details/forgotten-login-details)
{% endcontent-ref %}