Staff Accounts

A simple step-by-step guide detailing how to create and manage staff accounts from within your Freewebstore control panel.

What are Staff Accounts?

Staff Accounts allow you to give access to your control panel to other people via their own email addresses.

You can set specific permissions for different staff members so that they can only access specific areas of the control panel. For example, you may only want your Warehouse Staff to access order details and stock management.

How to Create and Manage Staff Accounts

Creating Staff

  1. Log into your Freewebstore Control Panel.

  2. In the top right of the dashboard, click Hey, Your Name.

  3. Select My Account from the dropdown menu.

  4. On the My Account page, click Staff Accounts.

  5. On the Staff Accounts page, click Add New Staff Account - A pop-up will appear.

  6. Enter your staff members First Name, Last Name, and Email Address.

  7. Click Add.

  8. The pop-up will disappear and your new staff account will be listed.

This staff member will not be invited until you save the page.

Setting Staff Permissions

Once your staff has been added you can then set with pages they can access on your control panel.

  1. Click View Permissions for a staff member - A list of pages and sections of your control panel will then be listed below.

  2. Simply check and un-check each page and section that you would or would not like to give your staff account permission to view.

Some pages/ sections can and cannot be accessed by staff members by default - This cannot be changed.

  • Billing Section - No Access (Admin Only).

  • Staff Accounts - No Access (Admin Only).

  • Login Details - Full Access

You need to save the page for your permission changes to take effect.

Suspending Staff

Instead of fully deleting a staff account, you can temporarily suspend them instead. This means that your staff member will no longer be able to access their account whilst they are suspended.

  1. Click Suspend Access for a staff member.

  2. A pop-up will appear asking you to confirm this.

  3. Click Confirm.

You need to save the page for your suspension to take effect.

Deleting Staff

If you no longer want a staff member to have access to your control panel, you can delete them.

  1. Click Permanently Delete for a staff member.

  2. A pop-up will appear asking you to confirm this.

  3. Click Confirm.

You need to save the page for your deletion to take effect.

Changing/ Resetting Staff Passwords

Only the staff member themselves can change or reset their passwords.

Changing/ resetting staff passwords use the same method as any other standard account. Please ask your staff member to follow the following help articles:

pageLogin DetailspageForgotten Login Details?

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