Freewebstore Help
Freewebstore.comLoginSign UpPricing
  • Home
  • Start
    • Overview
    • Pricing
    • Become a Freewebstore Affiliate
    • Getting Started
  • Orders
    • Orders Overview
    • Your Orders
      • Order Status Information
      • Close/Re-open an Order
      • Cancel an Order
      • Delete an Order
      • Send a Dispatch Email
      • Refund an Order
      • Order Logs
      • Order Insights
      • Changing the next order number
      • Copy Delivery Address
    • Payment Gateways
      • PayPal Setup
      • Stripe Setup
      • PayUmoney Setup
      • Offline Payment Checkouts
        • Add Funds to Credit Balance
      • Tipping
    • Customers
      • Customer Information
      • Viewing Customer Orders
      • Delete an Existing Customer Account
      • Editing your Customers Account
      • Export your Customer Accounts
      • Disable Customer Accounts
      • Customer Wishlists
    • Notification Emails
    • Dispatch Emails
    • Generating Shipping Labels
      • How do I pay for my shipping Labels
      • How do I find the nearest shops where I can drop my packages off?
      • How do I download my label(s)?
      • How do I void my label?
    • Invoices
      • Download an Order Invoice
      • Invoice Layout
      • Invoice Details
      • Invoice Translations
    • Picklists
    • Export
    • Abandoned Carts
    • Accounting
      • KashFlow
    • Live Cart Activity
  • Manage
    • Manage Overview
    • Products
      • Your Products
        • Add a New Product
        • Copy an Existing Product
        • Delete an Existing Product
        • Restore a Deleted Product
        • Searching/Filtering Products
        • Add a Special Offer to a Product
        • Set up Addons/Variations
          • How Do I Add Images for my Options?
          • How do I Manage the Stock for my Options?
        • Featured Products
        • Browsing Options
        • Bulk Buying
        • Setting Order Quantity Limits
        • Adding a Video to a Product
        • Related Products
      • Stock Management
        • Filtering Stock Lists
        • Updating Stock Levels
        • Recent Stock Changes
        • Stock Requests
        • Export Stock Levels to CSV
      • Checkout Forms
      • Suppliers
      • Digital Products
      • Reviews
      • Export Products
      • Import Products
        • What data can I import?
        • Import Etsy Products
        • Import Shopify Products
      • Brands
      • Categories
      • Groups
      • Dropshipping Services
      • Search Tags
    • Pages
      • What is the Navigation/Menu
      • Change the Display Order of Pages
      • Adding a New Page
      • Renaming a Page
      • Hiding a Page
      • Editing a Page
      • Deleting a Page
      • Add an FAQ Page
      • Adding a Link to a Page
      • Blog
      • Setting a Minimum Order Value
      • Custom 404 Pages
      • Editing the Cart Page
      • Editing the Contact Page
      • Editing the Special Offers Page
      • Adding a Video to a page
    • Images
      • Upload an Image
      • Edit an Image
      • Delete an Image
      • Image Graphics
      • Optimizing Images
      • Import Images
      • Export Images
    • Shipping
      • Shipping Terms and Phrases
      • The Basics
      • Specify a Shipping Region
        • Shipping Regions US
        • Shipping Regions UK
      • Add a Tracking Code
      • Tips for your Shipping Rules
      • Editing my Shipping Rules
  • Design
    • Theme Editor
      • Logo
      • Slideshow
      • Search Bar
      • Currency
      • Language Packs
      • Notification Bar
      • FAQ Page
      • Custom CSS
      • Fonts
      • Age Verification
      • Colors
      • Favicon
      • Background
      • Featured Products
      • Preview Store
      • Banners
    • Switch Themes
    • Live Chat Widgets
    • Site Speed
      • Optimizing your Images
  • Marketing
    • Marketing Overview
    • Domains
      • Connecting a Domain Name
      • Disconnect a Domain
      • Linking External Websites To Your Freewebstore
      • Web Forwarding
      • Changing your Free URL
      • Advanced DNS Settings
      • Editing the Registered Address for my Domain
      • Assigning a Primary Domain
      • Connecting a domain name with DNS records
    • Page
    • SEO
      • How do I set up SEO for my Store?
      • How do I set up SEO for my products?
      • How do I edit the URL of my product
      • How do I set up SEO for my categories?
      • Image SEO
    • Email Campaigns
      • Cart Saver
        • Locating & First Look
        • Initial Setup
        • Managing
        • Cart Saver Pricing
      • Review Invites
      • MailChimp
    • Social Media
      • Instagram Gallery
      • Share Icons on the Product Page
      • Twitter
      • Social Media Icons
    • Facebook
      • Facebook Pixel
      • Facebook/Instagram Shops
    • Google
      • Google Adsense
      • Google Analytics
      • Order Conversion Tracking
      • Google Shopping
        • How do I map categories for Google Shopping?
        • My categories are ineligible for Google Shopping, what can I do?
      • Webmaster tools
      • Blocked by robots.txt
      • Gsuite
    • Site Verification
      • Google Site Verification
      • Pinterest Site Verification
      • Facebook & Instagram Site Verification
      • Bing Site Verification
      • Custom Site Verification
    • Meta Tags
    • Discount Codes
      • Basic Details
      • Offer Details
      • Discount Groups
      • Advanced Details
      • Distributing my Discount Codes
      • Import Discount Codes
      • Discount Code Reports
    • Promotions
      • Promotions Overview
      • Adding a Promotion
        • Money Off Order
        • Money Off Item
        • Cheapest Free
        • Buy X for $
        • Free Shipping
        • Free Tax
      • Deleting a Promotion
      • FAQs
        • How do I remove Brands, Categories, Suppliers or Product Groups from my promotions?
    • Newsletter
      • Enable/Disable Newsletter Feature
      • Manually add a Subscriber
      • Deleting a Subscriber
      • Export Subscribers
      • Send Newsletters
    • Statistics
      • Overview
      • Order Stats
      • Visitor Stats
      • Product Stats
      • Search Engine Hits
      • Web Spider Hits
      • Live Orders Map
      • Product Search Terms
    • Cookie Consent
    • QR Codes
    • Product Feeds
    • Loyalty Points
  • Settings
    • Settings Overview
    • Changing your Store Name
    • Publishing my Store
    • Setting the Default Currency
    • Editing the Default Tax
    • Setting Product prices to Include/Exclude Tax
    • Set the Default Weight Units up for your Store
    • Changing the Character Set
  • My Account
    • My Account Overview
    • Login Details
      • Forgotten Login Details?
    • Billing
      • Billing Details
      • Subscription
        • Upgrade Subscription
        • Subscription Plan History
        • Cancel Subscription
      • Payment Methods
      • Invoices
      • Account Restricted
    • Usage
      • Business Size
      • Storage Usage
      • Bandwidth Usage
    • Staff Accounts
    • Achievements
    • Close Store
    • Customer Support
      • Roadmap & Updates
      • Request a Feature
    • Messages
    • Create Multiple Stores
    • Account Notification Emails
  • Useful links and Pages
    • Freewebstore API
    • Contact our Support Team
    • FAQs
      • General
        • 2-Factor Authentication
        • Is Freewebstore really Free?
        • How long does it take for the support team to reply?
        • How do I cancel my subscription?
        • How do I close my store?
        • Can my staff have login details for my store?
        • How do you get a professional email address that matches my store name?
        • How do I make sure my customers spend over a certain amount on my store?
        • How can I set a customer order limit on product items?
        • What is the App Center?
        • How do add a PDF file to the page content?
        • How do I change the email displayed on the cart saver email?
        • How do I turn off Customer Reviews?
        • How do I view how many views my blog has had?
      • Orders
        • How do I close/Re-open an Order?
        • How do I refund an order?
        • How do I download multiple invoices at the same time?
      • Products
        • How do I copy an existing Product?
        • How do I restore a product I deleted?
        • How do I edit the stock for my product options?
        • How do I choose which products appear in the Featured Section?
        • How do I ask a customer to leave information so I can customize their product?
        • How do I add digital products?
        • Are you integrated with any drop shipping services?
      • Domain FAQs
        • How do I connect an existing domain?
        • How do I transfer my domain to Freewebstore?
        • How do I claim a free domain?
        • How often do I need to pay for my Domain?
        • How do I transfer a domain away from Freewebstore?
      • Payment Gateways
        • I am not eligible for Advanced Card Payments, can I still use PayPal?
        • How do I change the PayPal account attached to my store?
        • How do I setup Cash on Delivery?
        • How do I set up Cash on Delivery Payment?
      • Pages
        • How do I hide a page?
        • How do I add a link to a page?
      • Shipping
        • How do I limit my shipping rules so I only ship to my region?
      • Settings
        • How do I turn on/off the Terms and Conditions checkbox on the checkout page?
        • How do I publish my store?
        • How do I set up tax?
        • How do I include the tax in the price of my products?
      • Notification Emails
        • How do I edit my notification emails?
        • How can I change the email address notification emails are sent to?
      • Images
        • How do I make my images small in size?
      • Theme Editor FAQs
        • How do I translate my store?
        • Can I save my Theme?
      • Errors
        • "Error: The transaction was refused. Verify the transaction and try the request again."
        • Google: "Blocked by ROBOTS.TXT"
      • Browser Support
        • Brave Browser
Powered by GitBook
On this page
  • Remember:

Was this helpful?

  1. Manage
  2. Shipping

The Basics

A step-by-step walk through with explanations for how to build a simple rule (Free Shipping over $25) from within your Freewebstore Control Panel.

PreviousShipping Terms and PhrasesNextSpecify a Shipping Region

Last updated 2 years ago

Was this helpful?

When you set up your first shipping rule, you will be faced with three options on which to base your rules:

  • Weight - The rule used will be determined by the total weight of your customer's cart (Recommended). You will need to make sure all of your products have a weight added to them.

  • Price - The rule used will be determined by the total price of your customer's cart.

  • Quantity - The rule used will be determined by how many products are in your customer's cart.

Once you have selected your base rules, you will be asked to create your first rule. The first question you are asked for is to provide a name for your first rule. This can be named anything you want, however, we do recommend it is somehow descriptive of the rule you are creating. For example, if you want to create a rule where any cart totaling over $25 incurs free shipping, you should probably name your rule Free shipping over $25.

Once you have named your rule, you will be asked to enter the and price, weight or number of items that will trigger your shipping rule. So, based on the rule mentioned above (Free Shipping over $25), you will need to enter $0 in the field and $24.99 in the field. Once you have set the desired parameters for your rule, you will need to set the of your rule. You can make the of shipping a percentage of the total cart price or a fixed cost. If you have checked the fixed cost option, you will need to enter the of your shipping rule (incurred between the parameters you have set) in the relevant field. Once you are happy with the parameters set and the you have set for the shipping rule, click Add Band.

To finish the rule in this example, we need to add a few more things. You will need to add another band to your existing rule to implement the above example. To add a band you will need to click the Add button underneath your rule. This time when the little window pops up, you do not need to edit anything (in this example, you may want to add more bands to a more complicated rule with different prices for different bands, etc), simply click the Add Band button.

Now you have added the new band, you will see that one band will charge 'X' amount for orders that fall between $0 and $24.99 and any orders over $25 will not charge a fee for shipping ().

Once you are happy with the rule created, Save.

When you are finished, your shipping rule should look something similar to the rule seen below.

Remember:

  • Each Postage Rule covers a single method of shipping e.g. Standard Delivery, Next Day Delivery, International Shipping etc.

  • Each Rule can contain multiple Bands Each Band should cover a different order value, weight or quantity. For example, orders between $50 - $100.

  • For each Band after the first, the Minimum value will always be set as low as possible You only need to enter the Maximum for each Band after the first. For example, you can set the first Band's Minimum to whatever you want; each subsequent Band's Minimum will automatically be set to the previous Band's Maximum to ensure there are no gaps in your Bands.

  • The final Band in each Rule will automatically apply to all orders above the ranges covered in your Bands.

minimum
maximum
minimum
maximum
cost
cost
cost
price
unlimited
Example of how a shipping rule should look based on weight.