Close/Re-open an Order

A step-by-step walk-through detailing how to close an individual customer order from within your Freewebstore Control Panel.

To close an order for any reason:

  1. Login to your freewebstore control panel.

  2. Go to Orders > List All Orders.

  3. View the order you wish to close.

  4. On the right of your screen will be a number of panels. Locate the panel labeled Order [ORDER NO].

  5. You will notice that in this panel is a green button with the text Open inside, click/hover this button and select Close.

  6. Save.

In order to re-open a previously closed order, simply follow the instructions above, but this time the button will be black with the text Closed. Simply click/hover the button and select Open this will re-open the order.

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