Help by Section:
Introduction To Store Blog
Welcome to the Control Panel!
General Search Engine Information
An Introduction to Search Engine Optimisation
How Do Search Engines Work?
What is the Title?
What are Keywords?
What is the Description?
Search Engine Optimisation
How to Link your Domain Name to a Google Mail Account
An Introduction to Google Shopping
Getting Started with Google Shopping
How to Upload Products to Google Shopping
Google Shopping Requirements
Problems Uploading your Products
How to Find your Merchant Center Account ID
Upload Products using a Data Feed file
How to Submit your Data Feed to Google
How to Assign your Categories to Google Categories
Products Without Unique Product Identifiers
Disapproved or Invalid Products
Important Changes to Google Shopping
An Introduction to Google Conversion Tracking
How To Integrate Conversion Tracking Code into your Store
An Introduction to Google Analytics
How To Integrate Google Analytics into your Store
Google Webmaster Tools
An Introduction to Google Webmaster Tools
How To Verify with Google Webmaster Tools/Merchant Center
What is my Sitemap URL?
General Domain Name Information
An Introduction to Domain Names
How To Buy a Domain Name
How To Link a Domain Name to your Store
How can I get my Free Domain Name?
Can I point a Domain Name to my store using Web Forwarding?
Store Settings: Store URL
Specific Registrar Instructions
123-Reg.co.uk Domain Names
1and1.com and 1and1.co.uk Domain Names
CheekyDomains.com Domain Names
Co.cc Domain Names
DomainDirect.com Domain Names
DomainPeople.com Domain Names
Enom.com Domain Names
Easily.co.uk Domain Names
EuroDNS.com Domain Names
EveryDNS.com Domain Names
FastHosts.co.uk Domain Names
Gandi.net Domain Names
Global-Freeway.com Domain Names
Godaddy.com Domain Names
MyHosting.com Domain Names
NetFirms.com Domain Names
NetworkSolutions.com Domain Names
One.com Domain Names
Register.com Domain Names
Register365.com Domain Names
Servage.net Domain Names
Yahoo.com Domain Names
Other Domain Names
Google Domain Names
Postage and Shipping
An Introduction to Managing Your Postage Costs
What are Postage Rules?
Use Postage Rules to Offer Alternative Shipping Methods (e.g. International Shipping)
How to Offer Free Shipping
How to Offer Local Collection
General Tips on Postage Rules
What Other Methods can I use to Calculate Postage Costs?
Postage Rules - The Basics
How to Rename a Band
How to Restrict Postage Rules by Country/State
Orders, Payments and Customers
Managing your Orders
An Introduction to View Orders
How to View the Details of an Order
An Introduction to Coupons & Vouchers
Send Dispatch Email
I received an Order but can't see it in the Control Panel
How to Customise your Order Notification Emails
An Introduction to Order Notification Settings
An Introduction to Dispatch Email Settings
How to Customise your Dispatch Emails
An Introduction to Exporting Orders
Order Status Information
Import Coupon Codes
Checkout / Payment Processors
An Introduction to Checkouts
How To Enable PayPal as a Payment Method
How To Enable WorldPay as a Payment Method
How To Enable Nochex as a Payment Method
How To Enable Pay By Cheque/Other
Let your Customers Pay without a PayPal Account
The Integration of Additional Payment Processors
How To Enable SagePay as a Payment Method
How To Enable eWay as a Payment Method
How To Enable Authorize.net as a Payment Method
Basket Settings: Address Options
Basket Settings: Customer Accounts
Basket Settings: Required Fields
Basket Settings: Postage/Tax Estimator
Basket Settings: Minimum Order Value
Basket Settings: Terms and Conditions Acceptance
How To Enable Skrill (formally MoneyBookers) as a Payment Method
Basket Settings: Where Did You Hear About Us
How to Set PayPal Return URLs
How To Enable Stripe as a Payment Method
An Introduction to Customers
How to Sort the Customers shown in the List
How to View Orders from Previous Customers
How to Export your Customer List
How to Enable/Disable Customer Accounts
How to Customise your Password Reminder Emails
Exporting your Customers
An Introduction to Invoice Settings
How to Customise your Invoices
Invoice Settings: The Layout Tab
How to Preview and Save your Invoice
What is the Invoice Footer Message?
Do I Need to Enter a Registered Company Number?
Do I Need to Enter a VAT Number?
Create PDF Invoice
Create Word Invoice
Invoice Settings: The Details Tab
Invoice Settings: The Translate Tab
Invoice Settings: The Preview Tab
An Introduction to Accounting
What is KashFlow?
How to Integrate your Store with KashFlow
General Design Information
An Introduction to Design > Customise Design
An Introduction to Switching Design
How to Switch Design
An Introduction to Design > Translate
Design Settings: Featured Products
Price Settings: Price Display Options
Design Settings: Browsing Options
Design Settings: Contact Page
An Introduction to Customising Colours
What is the Theme Creator and How does it work?
What are My Saved Themes and How can I use them?
An Introduction to Customising your Logo
How to Create a Logo
How to Upload a Logo
Useful Logo Creation Tools
An Introduction to Customising your Header Graphic
How to Upload a Header
An Introduction to Generating a Slideshow
How to add a Pinterest Widget to your store
An Introduction to Adding Banners
How to Add Banners/Google AdSense to your Store
Facebook Social Plugins
Twitter Share Widget
Google +1 Button
Twitter Tweet Button
An Introduction to Customising the Background Image
What is the Repeat Setting?
What is the Position Setting?
What is the Attachment Setting?
What is the Colour Setting?
How to Upload a Favicon
An Introduction to Customising your Font
How to Select a Font
General Product Information
An Introduction to Manage > Products
What Information is shown in the Product List?
What does the Information in the Product List mean?
How to Filter the Product List
How to Edit an Existing Product
How to Add a New Product
How to Select an Existing Product
How to Delete Existing Products
Customer Reviews Status
Stock Settings: Stock Options
Price Settings: Tax Options
An Introduction to Customer Reviews
How to Copy an Existing Product
How to Add a Product to Multiple Categories
What is the Product Rating?
How the Product Rating is Calculated
How to Add your Products to Facebook
An Introduction to Editing Products
The Basic Details Panel
The Price Details Panel
The Description Panel
The Images Panel
The Product Options Panel
The Related Products Panel
The Advanced Details Panel
The Settings Panel
The Postage Panel
The Customer Reviews Panel
The Search Engine Optimisation Panel
The Bulk Buying Panel
Importing / Exporting Products
Import Products Getting Started Guide
How to Setup a Spreadsheet for Importing Products
How to Save a Spreadsheet as a CSV file
How to Import a CSV file
How to Map the Columns in a CSV file
How to Merge Imported Products with Existing Data
An Introduction to Exporting Products
How to Set the Data that will be Exported
What Data can be Imported?
An Introduction to Product Feeds
Importing - FAQ
An Introduction to Product Options
What are Required Product Options?
What does Linked Products mean?
How to Delete a Product Option
How to Edit a Product Option
How to Edit the Stock Levels of a Product Option
Brands, Suppliers and Checkout Forms
An Introduction to Managing Your Brands
How to Add a Brand
How to Delete a Brand
How to Rename a Brand
How to View All Products associated with a Brand
An Introduction to Managing Your Checkout Forms
How to Add a Checkout Form
An Introduction to Managing Your Categories
How to Select a Category
How to Add a Category
How to Delete a Category
How to Rearrange Categories
How to Rename a Category
How to Edit the Description of a Category
How to Change or Remove the Category Image
How to Turn a Parent Category into a Sub-Category
How to Turn a Sub-Category into a Parent Category
An Introduction to Managing Your Pages
How to Add a New Page
What is the Main Navigation?
What Happens to Links that are Not Part of the Main Navigation?
How to Change the Main Navigation Links
What is a Hidden Page?
How to Set a Page as Hidden
How to Edit the Content of a Page
How to Delete a Page
How to Change the Display Order of your Pages
Why can I not Edit a Page?
Why can't I Delete a Page?
How to Rename a Page
How to Create a Link
How to Add a YouTube Video
How to Add Flash Animation
Can I add a Custom Form to my Store?
The Special Offers Page
How to Translate the Navigation on my Store (e.g.
Add an Image Gallery or Slideshow to your Store
HTML Tags and CSS Styling
Add a Nivo Slider Image Slideshow to your Store
An Introduction to Managing Your Images
How to Add/Upload an Image
How to Select an Image
How to Delete an Image
Design Settings: Image Graphics
How to Create a Zip File
An Introduction to Managing Your Stock
What Information is shown in the Stock List?
What does the Information in the Stock List mean?
How to Filter the Stock List
How To Update Your Stock Levels
How to View a Product Stock Audit
How to View Recent Stock Changes
Stock Settings: Stock Management Status
How to Edit the Stock Levels of a Product Option
How to Change your Login Details
How to Update your Contact Information
Store Settings: Store Status
How to Close your Store
How to Upgrade your Subscription Package
How to Update your Subscription Payment Method
How to View Invoices for your Previous Subscription Payments
The Account Info Panel
Store Settings: Currency
Store Settings: Store Name
Lost Login Details
Basket Settings: Localisation
Store Settings: Weight Units
Price Settings: VAT Status
Store Settings: Date Format
An Introduction to Store Statistics
Search Engine Hits
The Messages Section
An Introduction to Messages
How to View Message Details
How to Mark a Message as Read
How to Mark a Message as Unread
Did You Know?
Panel Help Links
Unlimited Maximum Postage
Postage Name Tips
What is Twitter ?
What is a Support Ticket?
What are Open Tickets?
What are Closed Tickets?
How to Open a New Ticket
How to View the Details of a Ticket
How to Reply to a Ticket
How to Close a Ticket
How to Re-Open a Ticket
What is a Help Link?
What is the Basket?
List and Grid Views
Is My Store Secure?
Is Free Webstore really free? What's the catch?
My Store has been Auto-Shelved
Can I setup Customer/Trade Accounts on my Store?
How do I get Paid?
What is the Product Limit?
Do Customers receive an Order Confirmation Email?
Can I sell Digital or Downloadable products?
Can I use SSL Certificates?
My Add to Cart button is not working
What are Product Slots?
The Notifications Panel
How to Update your Facebook Status
How to Send a Tweet to Twitter
How to change the icon for the Facebook App
Coupons & Vouchers
Search Engine Optimisation
Dispatch Email Settings
Order Notification Settings
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